Community Volunteers in Medicine (CVIM) was founded in 1998 to provide healthcare, hope and healing to local uninsured working adults and their children. Inspired by the work of Dr. Jack McConnell and supported by community leaders connected to Paoli Hospital (now part of Main Line Health), a primary goal was to increase access to high quality healthcare and thereby reduce costly emergency room visits and hospital admissions. Its mission is to provide free, high-quality healthcare to uninsured working people with low incomes to help them live healthy, productive lives and to assure health equity in the Chester County Region
CVIM has treated thousands of patients since its opening. In FY 24 it cared for about 4,755 patients during 45,672 visits. Primary and specialty medical care, comprehensive dental services, and free prescription medicines are provided to uninsured individuals and families earning less than 300% of the federal poverty level. Care is given in a comfortable setting by compassionate volunteer licensed healthcare professionals, support volunteers, and core staff. Their operating budget is supported entirely by a generous community of philanthropic individuals, foundations, corporations, health partners, local and state funding, faith-based organizations, and civic groups.
CVIM has nearly doubled in size and expanded to a multisite operation over the past five years. The full-time, part-time staff and committed highly trained volunteers are the heart and soul of CVIM. Throughout this expansion CVIM has maintained a high level of patient care while building a strong balance sheet and insuring its long-term financial viability.
With the announcement of the current long time CEO’s departure in June, CVIM seeks to hire its third leader.
POSITION OVERVIEW
Reporting Relationships
The CEO reports directly to the CVIM Board of Directors. Reporting to the CEO is a five-person leadership team and full-time and part-time staff members focused on the different functional areas of the organization.
The CEO will work in collaboration with the Board of Directors, staff, and leadership to set CVIM’s overall organizational vision and strategic direction, to be implemented through sound operational plans and financial policies. The new leader will serve as the public face of CVIM, working closely with the development team to secure resources to deliver on the mission and expand the impact of CVIM. Particular attention will be paid to health outcomes and equity, in the context of individual patients, the community, and the healthcare delivery system.
POSITION RESPONSIBILITES
Strategic Leadership
- Together with the board and senior team, define and execute the organization’s vision.
- Create and deliver expanded programs while maintaining financial sustainability.
- Enhance capacity to deliver services both directly and through partnership with other providers.
- Actively embrace best practices while developing an equitable culture.
- Define, measure, and communicate health outcomes.
- Continued, sustainable growth of the development program.
- Develop and implement a robust succession planning program to ensure continuity in key clinical and senior management positions to keep pace with growth.
Resource Development
- Lead and work closely with the development team and all program areas to continually identify, diversify, and increase funding from individual donors, foundations, government, health partners, and corporate partners.
- Serve as the public face of the organization, carrying CVIM’s message to various funding communities.
- Bring together the board, business leaders, and funders to increase financial support for CVIM.
Financial Managment and Operations
- Work closely with the board and senior team in setting and achieving multi-year strategic financial plan targets.
- In conjunction with the Director of Finance and Chair of the Finance Committee, ensure full financial transparency by providing regular communication regarding strategic financial plans, budgets, and financial performance to the board.
- Coordinate and oversee activities with professional advisors, including legal counsel, and auditors.
- Oversee the creation and implementation of an operating model to meet increased demand for services while improving the patient experience and health outcomes.
Board Governance
- Ensure the effective functioning of the board as it carries out its fiduciary responsibilities.
- Assist the board in identifying, attracting, and onboarding new board members.
- Ensure effective succession planning for Board leadership.
External Relations/Communications
- Act as primary point person for information and insight on local and national policies and regulations as they relate to CVIM’s mission. Cultivate relationships on the local and state level.
- Serve as a spokesperson and liaison representing and promoting CVIM’s mission and work to the broader community to increase awareness and support.
Human Resources
- Oversee and support the development of effective talent acquisition, retention, and succession planning strategies. Provide resources to support the professional growth of staff and volunteers.
- Ensure the organization’s commitment to Diversity, Equity, Inclusion, and Belonging.
- Provide leadership, direction, and meaningful and timely communication to all staff.
- Develop thoughtful and effective evaluations for the five-person senior team to assess performance and ensure appropriate alignment with CVIM’s strategic and operational goals.
CRITICAL SKILLS/QUALIFICATIONS
- Passion and alignment with CVIM’s mission and vision.
- Minimum of ten years of experience in a leadership role with a record of success and achievement of goals and objectives.
- Innovative, relevant, executive-level leadership experience.
- Expertise to unite governance, leadership, and staff around strategy and effective implementation.
- Demonstrated knowledge of and interest in the issues, trends, opportunities, and challenges in the field of healthcare – including health outcomes and equity.
- Skilled at working through a strategic planning process with a board.
- Proven fundraiser, comfortable building relationships and asking for financial support from a variety of existing and new sources.
- Ability to build, proactively nurture, and maintain networks of credible contacts and relationships.
- Demonstrated ability to employ technology to enhance and improve operations and outcomes.
PERSONAL CHARACTERISTICS
- Collaborative, approachable leader style. Culturally sensitive, empathetic, and engaging.
- Visionary leader capable of inspiring, catalyzing and successfully managing people through organizational
- Demonstrated ability to energize and mobilize diverse constituencies and stakeholders with multiple viewpoints.
- Engaging, humble, inspiring leadership style.
- High emotional intelligence, curiosity, sense of humor, and exceptional communication skills.
- Hands-on leadership style, connecting with colleagues at all levels of the organization.
- Trustworthy, honest, and believable with the highest standards of ethics, integrity, and