Location: Philadelphia, PA
Public Health Management Corporation (PHMC) is a non-profit public health institute that builds healthier communities through partnerships with government, foundations, businesses, and community-based organizations. From humble beginnings in 1972, PHMC has grown into one of the largest and most comprehensive public health institutes in the country, with nearly 3,000 staff serving hundreds of thousands of people annually through its programs and network of subsidiaries across the city, state, region, and country.
PHMC builds unique collations to provide a continuum of public health services in a wide range of fields. PHMC runs programs directly as well as through its subsidiaries provide outreach, health promotion, evaluation, research, planning, technical assistance, and direct services. This comprehensive suite wraps services around individuals and families in the neediest communities.
SETTING NATIONAL PUBLIC HEALTH STANDARDS
PHMC marks its 50th anniversary in 2022. The organization has spent five decades serving the most vulnerable in our society through collaborative partnerships, innovative service delivery, and ongoing engagement with communities and stakeholder groups.
- Educating Children with Development Disorders: PHMC operates Fairwold Academy and the Mill Creek School, which serve to ensure that a school educating the most vulnerable children in the nation’s education system would remain open to set new standards of education and care.
- Treating Addiction: PHMC partnered with four other national organizations to execute the Parity10 Compliance Campaign, a three-year effort to unite local and national advocates in 10 states to pursue full enforcement of the Mental Health Parity and Addiction Equity Act with the goal of improving access to treatment for mental health and substance use disorder. PHMC worked with the City of Philadelphia to open Pathways to Recovery, a partial hospitalization program to help individuals struggling with both addiction and mental health issues.
- Delivering Cost-Effective Local Access to Care: The PHMC Health Network comprises six Federally Qualified Health Centers providing individuals, children, and families with primary, preventative, and behavioral health care.
- Disrupting Cycles of Violence: The Joseph J. Peters Institute, in collaboration with Strawberry Mansion: Sanctuary for Hope (SMASH) was awarded a two-year grant from the Pennsylvania Commission on Crime and Delinquency to provide community-based Trauma-Focused Cognitive Behavioral Therapy to stop the cycle of poverty and violence plaguing the 22nd police district in Philadelphia.
SUSTAINING A GROWING WORKFORCE
PHMC is a continually growing and changing organization. By the summer of 2022, PHMC’s staff will number more than 3,000, within the organization’s headquarters and across a network of service delivery sites. Each of these sites marshals distinct forms of expertise and works within a specialist regulatory environment to serve communities confronting shifting public health challenges. The Human Resources team at PHMC is charged with attracting, supporting, and integrating the diverse talents of this complex team within an organization seeking continual innovation and improvement.
LEARNING & INNOVATION AT PHMC
PHMC’s Human Resources Department is responsible for all aspects of staff relationship, including hiring, promotion, the design and administration of salary and benefits packages, diversity and inclusion, training and talent development, performance evaluations, and legal compliance. The charge of the Learning and Development team is critical to advancing the organization’s business model and success: the integration of the diverse talents of its staff members with a coherent and evolving organizational culture is crucial so that the talents of each person are sustained and magnified through the efforts of all others.
The Learning and Development team creates and implements initiatives to engage employees as individuals, team members, and enterprise partners. Its initiatives include:
- Highly effective onboarding that offers support to all new staff members, inclusive of direct hires and staff who join PHMC through new subsidiary organizations.
- PHMC University, an online home for courses that provide state-mandated education and training as well as additional elective training in both technical and soft skills.
- Partnerships with institutions of higher education that create a range of opportunities for PHMC staff to access low-cost education and earn certifications or degrees that advance their careers.
ABOUT THE OPPORTUNITY
The Senior Director of Diversity, Equity and Inclusion will serve as a member of senior management reporting directly to the Chief HR and Inclusion Officer with a dotted line to the CEO. The Senior Director will provide leadership, coordination of, and be a resource for organization-wide and individual efforts to advance diversity, equity, inclusion and belonging initiatives within the company. In collaboration with executive leadership, managers, and staff at all levels, the Senior Director will be responsible for developing and implementing DEI strategies, particularly in the areas of improving organizational culture, and increasing support of staff through effective programming. They will design, implement, and integrate DEI initiatives across the company and serve as a subject matter expert and trusted advisor. The Senior Director will be responsible for fostering positive and sustainable change in the organizational culture. They will join a community of colleagues committed to a diverse, equitable, and inclusive organization.
- Lead the design, development, and implementation of PHMC’s strategy for diversity, equity, inclusion and belonging by working closely with the executive team and other key staff to own and participate in the ideation, coordination, administration, and program development and management of all DEI programs.
- After having a multitude of discussions with key stakeholders in the organization and assessing the existing DEI framework, make recommendations for modifying or reshaping the strategy and prioritizing initiatives as part of a multi-year strategic plan.
- Provide thought leadership and partner in the development of policies and programs to attract, retain, and promote a diverse workforce for the organization and bring PHMC’s virtues to life across every employee touch point to build employee pride and advocacy.
- Systematically build processes and procedures that scale and measure the impact of DEI and serve to improve short- and long-term strategies.
- Act as subject matter expert and internal consultant to operationalize DEI initiatives across all business sectors and functions.
- Work with business leaders to provide insights, resources, tools, and actions that increase the organization’s focus on driving activity that promotes diversity and inclusion.
- Develop and execute external partnership strategies that strengthen the PHMC brand.
- Manage communications efforts that relate to the activities and outcomes of the company’s diversity strategy and programs both internally and externally.
- Conduct and/or direct DEI-related research and analysis in support of the organization’s DEI programs and initiatives.
- Monitor and engage in the development of regulatory/policy changes and local advocacy trends.
- Lead special DEI programs and initiatives as directed.
- Develop and manage an annual budget and allocate resources.
REQUIRED QUALIFICATIONS AND SKILLS
- Minimum of seven (7) years of professional experience in a senior level DEI capacity as well as equally strong experience in developing and implementing cultural initiatives with proven results.
- Organizational savvy, emotional intelligence, and the perseverance to drive consensus on key issues.
- Strong experience in timely and well-executed complex project management.
- Experience working collaboratively and independently with various groups within a multi-faceted and rapidly growing organization. Recognized as the “go to” person for strategic thinking and program design for all diversity and inclusion issues.
- Demonstrated success with developing strategy and implementing programs and introducing innovative DEI initiatives with a strong commitment to innovation, creativity, and excellence.
- Demonstrated strategic execution with the capability to learn quickly and respond to shifting dynamics, adversity and/or change.
- Exceptional oral and written, interpersonal, and group communication at all levels.
- Bachelor’s degree required. Advanced degree preferred.