Job Posting

Public Health Management Corporation, Managing Director, HR Operations

May 11, 2022
Location: Philadelphia, PA


Public Health Management Corporation (PHMC) is a non-profit public health institute that builds healthier communities through partnerships with government, foundations, businesses, and community-based organizations.  From humble beginnings in 1972, PHMC has grown into one of the largest and most comprehensive public health institutes in the country, with nearly 3,000 staff serving hundreds of thousands of people annually through its programs and network of subsidiaries across the city, state, region, and country.

PHMC builds unique collations to provide a continuum of public health services in a wide range of fields. PHMC runs programs directly as well as through its subsidiaries providing outreach, health promotion, evaluation, research, planning, technical assistance, and direct services. This comprehensive suite wraps services around individuals and families in the neediest communities.


PHMC marks its 50th anniversary in 2022. The organization has spent five decades serving the most vulnerable in their society through collaborative partnerships, innovative service delivery, and ongoing engagement with community and stakeholder groups.

  • Educating Children with Development Disorders: PHMC operates Fairwold Academy and the Mill Creek School, which serve to ensure that a school educating the most vulnerable children in the nation’s education system would remain open to set new standards of education and care.
  • Treating Addiction: PHMC partnered with four other national organizations to execute the Parity10 Compliance Campaign, a three-year effort to unite local and national advocates in 10 states to pursue full enforcement of the Mental Health Parity and Addiction Equity Act with the goal of improving access to treatment for mental health and substance use disorder. PHMC worked with the City of Philadelphia to open Pathways to Recovery, a partial hospitalization program to help individuals struggling with both addiction and mental health issues.
  • Delivering Cost-Effective Local Access to Care: The PHMC Health Network comprises six Federally Qualified Health Centers providing individuals, children, and families with primary, preventative, and behavioral health care.
  • Disrupting Cycles of Violence: The Joseph J. Peters Institute, in collaboration with Strawberry Mansion: Sanctuary for Hope (SMASH) was awarded a two-year grant from the Pennsylvania Commission on Crime and Delinquency to provide community-based Trauma-Focused Cognitive Behavioral Therapy to stop the cycle of poverty and violence plaguing the 22nd police district in Philadelphia.


PHMC is a continually growing and changing organization. By the summer of 2022, PHMC’s staff will number more than 3,000, within the organization’s headquarters and across a network of service delivery sites. Each of these sites marshals distinct forms of expertise and works within a specialist regulatory environment to serve communities confronting shifting public health challenges. The Human Resources team at PHMC is charged with attracting, supporting, and integrating the diverse talents of this complex team within an organization seeking continual innovation and improvement.



PHMC’s Human Resources Department is responsible for all aspects of staff relationship, including talent acquisition, promotion, design and administration of salary and benefits packages, diversity and inclusion, training and talent development, performance evaluations, and legal compliance. The charge of the Learning and Development team is critical to advancing the organization’s business model and success: the integration of the diverse talents of its staff members with a coherent and evolving organizational culture is crucial so that the talents of each person are sustained and magnified through the efforts of all others.

The Learning and Development team creates and implements initiatives to engage employees as individuals, team members, and enterprise partners. Its initiatives include:

  • Highly effective onboarding that offer support to all new staff members, inclusive of direct hires and staff who join PHMC through new subsidiary organizations.
  • PHMC University, an online home for courses that provide state-mandated education and training as well as additional elective training in both technical and soft skills.
  • Partnerships with institutions of higher education that create a range of opportunities for PHMC staff to access low-cost education and earn certifications or degrees that advance their careers.


The Managing Director of HR Operations will support the Chief Human Resources Officer in achieving the human resources goals underpinning PHMC’s strategic plan. The Managing Director will provide leadership and coordination of all HR operations for the organization.  In collaboration with executive leadership and the human resources team, the Managing Director will oversee all human resources planning and operations, employee relations, HR policy development, performance management, and rewards and recognition.


  • Conduct an operational audit of the human resources function to identify areas of strength and areas of opportunity for improvement.
  • Evaluate the level of compliance with all applicable local, state, and federal employment requirements and regulations.
  • Review the existing HR policies for PHMC. Evaluate their effectiveness and alignment with current employment regulations, best practices, and legal requirements.
  • In conjunction with the executive leadership team, identify areas of HR practice necessary to support the execution of the PHMC strategic plan.
  • Lead the design, development, and implementation of a workforce management strategy for the organization.
  • Evaluate PHMC’s existing human resources information systems, including its applicant tracking system, performance management system, and learning and development systems.
  • Evaluate PHMC’s existing employee relations strategy and practices. Lead the improvement of employee relations practices and programs as needed.
  • Support the Director of Diversity, Equity and Inclusion in developing, implementing, and evaluating DEI programs and strategies.
  • Evaluate PHMC’s existing performance management system. Lead the improvement of the performance management system as needed.
  • Create and lead the process of assimilating employees joining PHMC through acquisitions.
  • Play a leadership role in supporting a vibrant, inclusive, and engaging culture for PHMC. Work closely with the leadership teams of newly acquired organizations to promote and advance the PHMC culture.
  • Provide leadership and development for the human resources team in support of all human resources initiatives.
  • Evaluate existing employee benefits programs against current market demands. Recommend changes to the PHMC benefits programs to increase candidate attraction and employee satisfaction.
  • Evaluate existing employee compensation structures and programs at all levels of the organization. Make recommendations regarding changes to increase employee satisfaction and retention and attract talent to the organization.


  • Undergraduate degree in Human Resources, Business, or a related field.
  • Minimum of seven (7) years of professional human resources experience, with five (5) years of supervisory/management experience preferred.
  • Proven success in a wide range of human resources practice areas including recruitment, employee relations, and performance management.
  • Strong project management skills; Highly organized and results oriented.
  • Excellent verbal, written, and interpersonal skills.
  • Strong knowledge of HRIS systems and metric applications. Must be proficient in Microsoft and other applications.
  • Excellent business acumen and strategic thinking skills.
  • A natural problem solver. Able to engage stakeholders in identifying and fixing problems.
  • Serves as a trusted advisor. Exercises good judgement and tact at all times.
  • Strong executive presence and credibility.
  • Exceptional coach and mentor. Track record for developing and promoting team members.
  • Ability to influence others without authority to promote and execute projects.
  • Consistently meets deadlines and manages multiple projects and priorities.